case studies, customise training, departmental goals, employee training programmes, Feedback, focus groups, job descriptions, organisation's requirements, organisational performance, performance appraisal, post training, role playing sessions, Surveys, trainer, training needs assessment, Zeeshan Lakhpaty
Training is one of the most important HR functions because it plays a significant role in improving employee and organisational performance. Yet, although organisations invest heavily in employee training programmes, they sometime do not get concrete results.
In order to get effective results from training sessions, HR departments should keep the following steps in mind.
1. Identify the organisation’s training needs. Before implementing a training programme, it is imperative to ensure that the training objectives match those of the organisation. This can be achieved by conducting a training needs assessment; this will help determine which areas need to be addressed and which training programmes will be the most beneficial. The assessment can be done through various methods including in-depth discussions with line managers, conducting employee focus groups and surveys, as well as by identifying and/or analysing performance appraisal results, job descriptions and departmental goals.