accountability culture, Acknowledge problems, colleagues, committed, complete tasks, comprehensive solutions, crisis, customers, deadlines, developing problem-solving skills, experience, expertise, identify actions, imagination, individual, missed targets, organisational performance, organisations, ownership of work, Oz Principle, Sahr Nadeem Tariq, supervisors, team, team members, Tom Smith, vendors
The Oz Principle, which was conceptualized in 2004 by Tom Smith, a trainer and author of a book of the same name, focuses on how organizations can implement an accountability culture that can improve individual and organizational performance.
The Oz Principle divides employee behavior into two categories:
Above the Line behaviors include taking ownership of work, and this forms the nucleus of the Oz Principle. Other behaviors include being committed, developing problem-solving skills and taking prompt and effective action to complete tasks.
Below the Line behaviors include passing blame when things go wrong, carelessness and an irresponsible attitude. Continue reading