Tags
aid in the workplace, Autonomy, avoid micro-managing, Behaviour, brain mapping, Certainty, communicate clearly, decision-making, Dr David Rock, employees insecure, environment, fairness, Feedback, five parameters, foe, friend, Relatedness, Sahr Nadeem Tariq, SCARF Model, secure, Status, the Neuroleadership Institute, transparency, Uncertainty, understanding human reactions
After 14 years of intensive research involving mapping the brain’s responses to various stimuli, Dr David Rock of the Neuroleadership Institute found that the brain grows and adapts to change in a positive manner when it is placed in a supportive, nurturing environment. This research offers a useful aid in the workplace, as understanding human reactions and behaviour can enable managers to bring out the best in their employees.
Dr Rock’s model is called the SCARF Model and includes five parameters that influence an individual’s reaction to a situation. Understanding and recognising these reactions will help managers create a conducive work environment, consequently ensuring that their team achieves the desired results.
The five parameters of the SCARF Model are:
1. Status. Managers need to assure subordinates that their status is secure. To do so, they should avoid giving unnecessary feedback; this will only make employees insecure and unsure. Instead, managers should ask employees for their feedback regarding certain situations and encourage them to question themselves. Continue reading